Comparing Your Amazon Seller Central Orders to Daasity
To check the accuracy of your Amazon Seller Central Data in Daasity please follow the steps below.
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To check the accuracy of your Amazon Seller Central Data in Daasity please follow the steps below.
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If your Amazon Sales and/or Order Data is different than what you see in the Amazon UI, please be sure to check the Amazon Order Status.
The reports we pull from Amazon have incomplete data for orders with a status of "pending".
We are able to get Gross Item Revenue for "Pending Orders" However, the reports do NOT include the following for pending orders:
Item-level discount amount
Shipping revenue
Shipping tax revenue
Tax revenue
As a result, Net Revenue and some other measures may change over time as the status changes from "pending" to a "shipped" or "fulfilled" status.
Depending on the payment method an order may move from "pending" to another status within one day or as log as five days.
Daasity pulls your Order Data from the Amazon Flat File Orders by Last Update Report because it contains the most comprehensive data.
To find this report, follow these steps:
Login to your Amazon Seller Central portal to check the Order Data in Daasity against your Amazon Seller Central Orders data.
If you are comparing the Ordered product sales metrics in the Amazon Business Reports section, you will notice there will be a slight discrepancy between the numbers in these reports and the numbers in your Daasity reports. This is because Amazon's Seller Central Business Reports do not tie out exactly with Amazon's All Orders report, which is what we use to derive all of the revenue metrics in your Daasity reports.
Amazon has acknowledged the discrepancy in their Business Reports documentation:
The All Orders report and the Business Reports will be very close, but they will not match exactly. Since these two sources of Amazon data do not match exactly, our reports will not either.
The reason we use the All Orders report rather than the Business Reports is the All Orders report gives you more granular information. It provides item and order level detail, whereas the Business Reports provide an aggregate view.
If Daasity support requests access to your Amazon Seller Central Account to investigate/troubleshoot a concern. Please follow the steps below
Use [email protected] email address
Once Daasity accepts your invitation you will be prompted to approve
Advertising > Campaign Manager - View
Orders > Manage Orders - View (this is so we can compare data in the reports to the actual orders)
Reports > Business Reports, Sales Summary - View & Edit (This is so we can view the business reports)
Reports > Fulfillment Reports - View & Edit (This is so we can download raw All Orders report CSVs to compare with the extracted data)
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