> For the complete documentation index, see [llms.txt](https://help.daasity.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.daasity.com/technical-docs/notification-center/notification-types.md).

# Notification Types

Every notification is either an ongoing problem, which stays open until it's fixed, or a one-time event, which tells you something happened. This page lists each one, what it means and what to do.

### Ongoing problems

These stay open until the underlying issue clears, then resolve on their own.

| Notification                                   | What it means                                                                           | Where it appears | What to do                                                            | Clears when                    |
| ---------------------------------------------- | --------------------------------------------------------------------------------------- | ---------------- | --------------------------------------------------------------------- | ------------------------------ |
| **Reconnect needed**                           | An integration's saved credentials expired or access was removed.                       | Needs you        | **Reauthorize**                                                       | The integration works again.   |
| **Couldn't reach the source** (credentials)    | Daasity couldn't log in to the source.                                                  | Needs you        | **Check connection** for databases, **Reauthorize** for other sources | The integration works again.   |
| **Couldn't reach the source** (permissions)    | Daasity connected but isn't allowed to read the data.                                   | Needs you        | **Reauthorize**                                                       | The integration works again.   |
| **Couldn't reach the source** (configuration)  | Something in the integration's setup is wrong, such as a missing report or a setting.   | Needs you        | **Review**                                                            | The integration works again.   |
| **Couldn't reach the source** (unknown reason) | The connection check failed and the cause isn't clear yet. Daasity investigates.        | We're on it      | Nothing. **Review** shows the details.                                | The integration works again.   |
| **Sheet didn't load**                          | A sheet was renamed, moved, re-shared or its columns changed.                           | Needs you        | **Review**                                                            | The sheet loads successfully.  |
| **YML Definition Changed**                     | The file an integration was built from no longer matches the repository.                | Needs you        | **Review**                                                            | The integration works again.   |
| **Vendor issue**                               | The source platform had a problem on its side, so Daasity skipped that portion of data. | We're on it      | Nothing                                                               | The next successful data pull. |

Problems that stop recurring also close on their own. Login and connection problems close after 7 quiet days, once the integration has refreshed successfully. Sheet problems and vendor issues close after 14 quiet days.

### One-time events

These appear in **Recent** for 7 days, or until you click **Dismiss**.

| Notification                    | What it means                                                                                      | What to do                                  |
| ------------------------------- | -------------------------------------------------------------------------------------------------- | ------------------------------------------- |
| **Some data was skipped**       | A data refresh finished, but some of the data couldn't be pulled.                                  | **Review** to see what was skipped and why. |
| **Backfill didn't finish**      | A history load failed.                                                                             | **Reload history**                          |
| **File couldn't be loaded**     | A file sent by email or webhook couldn't be processed.                                             | **View file**                               |
| **Reports may be stale**        | A transformation or data model failed to run, so some reports may not have the latest data.        | **Review**                                  |
| **Integration paused**          | Daasity Support paused an integration because of a problem on the source platform's side.          | **Review**                                  |
| **Report Quota Exceeded**       | The source platform's report quota ran out. Daasity switched to a full download instead.           | Nothing                                     |
| **Report Stalled at Source**    | A report sat in the source platform's queue too long. That period is filled in on a later refresh. | Nothing                                     |
| **TikTok Report Field Changed** | TikTok changed a field in one of its reports.                                                      | **Review**                                  |

### Need help?

If a notification doesn't clear after you've taken the suggested action, contact <support@daasity.com>.
