# Support

- [FAQ](/support/faq.md)
- [Types of Retail Trade Promotions](/support/faq/types-of-retail-trade-promotions.md)
- [Daasity Data Security](/support/faq/daasity-data-security.md): This page outlines Daasity's security policies and procedures.
- [When to use Order Line Revenue or Transactional Sales Report?](/support/faq/when-to-use-order-line-revenue-or-transactional-sales-report.md): The two Most-Used Explores OLR and Transactional Sales Report have slight differences. It is important to know which one to use and why.
- [Ecom Product Dimensions](/support/faq/ecom-product-dimensions.md): This article is meant to help you understand the proper dimensions to use when analyzing your product data.
- [Why is a Product Name NULL?](/support/faq/why-is-a-product-name-null.md)
- [Where to find my Templates (in Looker)?](/support/faq/where-to-find-my-templates-in-looker.md): Daasity builds Out-of-Box Dashboards combing data from your Integrations and your Brand Supplied Data (BSD) Sheet.
- [What is a Daasity Valid Order?](/support/faq/what-is-a-daasity-valid-order.md): When comparing Orders in Daasity to your Ecommerce Store such as Shopify it is important to note how an Order is calculated
- [Customer Householding](/support/faq/customer-householding.md): This article outlines the concept of householding and how the Daasity transformation code "households" customers in an attempt to combine "duplicated" customers into a single unique customer
- [Timezones in Daasity](/support/faq/timezones-in-daasity.md)
- [What are the Daasity Unified Schemas and how do they work?](/support/faq/what-are-the-daasity-unified-schemas-and-how-do-they-work.md)
- [What is a Workflow?](/support/faq/what-is-a-workflow.md)
- [Important Product Updates](/support/important-product-updates.md)
- [New Explore Names (July 2025)](/support/important-product-updates/new-explore-names-july-2025.md): Updated Names and Descriptions for our Data Models (e.g. Looker Explores), to reduce ambiguity, improve discoverability, and making it easier and more intuitive to work with our data models.
- [Daasity 2.0 Navigation Updates](/support/important-product-updates/daasity-2.0-navigation-updates.md): On June 30th, 2025 we pushed our biggest change to the Daasity app in years: introducing Daasity One! Here are some notes regarding changes in the app and navigation.