When comparing Orders in Daasity to your Ecommerce Store such as Shopify it is important to note how an Order is calculated
Defining A Valid Order
Both Shopify and Daasity have the concept of a Valid Order, however Shopify and Daasity define a "Valid Order" differently.
Shopify defines a Valid order as ALL Orders except for test or deleted orders. This means that Orders that are Cancelled, Fraud, or "Free" orders (Orders that have $0 value like samples you might send out) are Counted as an Order by Shopify.
Daasity defines Valid orders as Only Orders with a Monetary Value. This means $0 Value Orders are NOT included in calculations because they are orders that ultimately do NOT apply to the customer or to LTV calculations.
The following Order Status are considered Invalid Orders by Daasity and automatically have all units and amounts set to zero: