> For the complete documentation index, see [llms.txt](https://help.daasity.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.daasity.com/core-concepts/data-integrations/setup-guides/digital-integrations/loop-returns/integration-specifications.md).

# Integration Specifications

## Integration Overview

Loop Returns is a Shopify SaaS platform that enables merchants to simplify the returns process and encourage customers to turn returns into exchanges by offering 4 ways to return: exchange, shop now, store credit, or refund.

The Daasity Loop Returns integration extracts returns, return lines, and exchange lines from Loop Returns which allows the merchant to link their Shopify data to their Return data and better analyze their returns and the performance of the product with return data included.

## Integration Availability

This integration is available for:

* Enterprise
* Growth

## API Endpoints

The Daasity Loop Returns integration is built based on this [Loop Returns API documentation](https://docs.loopreturns.com/reference/introduction).  The following endpoints are used by Daasity to replicate data from Loop:

* [Returns](https://docs.loopreturns.com/reference/detailed-returns-list)

## Entity Relationship Diagram (ERD)

[Click here to view the ERD for the Daasity Loop Returns integration](https://lucid.app/documents/embedded/367f2d69-9c99-4ea4-a7bf-53ca638a48ad) illustrating the different tables and keys to join across tables.

## Loop Returns Schema

The Daasity Loop extractor creates these tables using the endpoints and replication methods listed. The data is mapped from the source API endpoint to the table based on the mapping logic outlined in each table.

* [Returns](#returns)
* [Return Lines](#return-lines)
* [Exchange Lines](#exchange-lines)

### **Returns**

* Endpoint: [Returns](https://docs.loopreturns.com/reference/detailed-returns-list)
* Update Method: UPSERT
* Table Name: \[`loop_returns.returns`]

| JSON Element               | Database Column           |
| -------------------------- | ------------------------- |
| id                         | return\_id                |
| state                      | return\_state             |
| created\_at                | created\_at               |
| updated\_at                | updated\_at               |
| total                      | total                     |
| order\_id                  | order\_id                 |
| order\_name                | order\_code               |
| provider\_order\_id        | shopify\_order\_id        |
| order\_number              | order\_number             |
| customer                   | email                     |
| currency                   | currency                  |
| return\_product\_total     | return\_product\_total    |
| return\_discount\_total    | return\_discount\_total   |
| return\_tax\_total         | return\_tax\_total        |
| return\_total              | return\_total             |
| return\_credit\_total      | return\_credit\_total     |
| exchange\_product\_total   | exchange\_product\_total  |
| exchange\_discount\_total  | exchange\_discount\_total |
| exchange\_tax\_total       | exchange\_tax\_total      |
| exchange\_total            | exchange\_total           |
| exchange\_credit\_total    | exchange\_credit\_total   |
| gift\_card                 | gift\_card                |
| handling\_fee              | handling\_fee             |
| refund                     | refund                    |
| upsell                     | upsell                    |
| carrier                    | carrier                   |
| tracking\_number           | tracking\_number          |
| label\_status              | label\_status             |
| label\_updated\_at         | label\_updated\_at        |
| MD5(id + *\_*\_source\_id) | \_\_sync\_key             |

### **Return Lines**

* Endpoint: [Returns](https://docs.loopreturns.com/reference/detailed-returns-list)
* Update Method: UPSERT
* Table Name: \[`loop_returns.return_lines`]

| JSON Element                              | Database Column        |
| ----------------------------------------- | ---------------------- |
| MD5(id + ':' + line\_item\_id)            | return\_line\_id       |
| id                                        | return\_id             |
| order\_name                               | order\_code            |
| provider\_order\_id                       | shopify\_order\_id     |
| product\_id                               | product\_id            |
| variant\_id                               | variant\_id            |
| sku                                       | sku                    |
| title                                     | title                  |
| price                                     | price                  |
| discount                                  | discount               |
| tax                                       | tax                    |
| refund                                    | refund                 |
| returned\_at                              | returned\_at           |
| parent\_return\_reason                    | parent\_return\_reason |
| barcode                                   | barcode                |
| MD5(id + line\_item\_id + \_\_source\_id) | \_\_sync\_key          |

### **Exchange Lines**

* Endpoint: [Returns](https://docs.loopreturns.com/reference/detailed-returns-list)
* Update Method: UPSERT
* Table Name: \[`loop_returns.exchange_lines`]

| JSON Element                                  | Database Column    |
| --------------------------------------------- | ------------------ |
| MD5(id + exchange\_id)                        | exchange\_line\_id |
| id                                            | return\_id         |
| exchange\_id                                  | exchange\_id       |
| order\_name                                   | order\_code        |
| product\_id                                   | product\_id        |
| variant\_id                                   | variant\_id        |
| sku                                           | sku                |
| type                                          | type               |
| title                                         | title              |
| price                                         | price              |
| discount                                      | discount           |
| tax                                           | tax                |
| total                                         | total              |
| MD5(id + exchange\_line\_id + \_\_source\_id) | \_\_sync\_key      |