Comparing Your Amazon Seller Central Orders to Daasity

To check the accuracy of your Amazon Seller Central Data in Daasity please follow the steps below.

Amazon Sales and Order data (Pending Status)

If your Amazon Sales and/or Order Data is different than what you see in the Amazon UI, please be sure to check the Amazon Order Status.

The reports we pull from Amazon have incomplete data for orders with a status of "pending".

We are able to get Gross Item Revenue for "Pending Orders" However, the reports do NOT include the following for pending orders:

• Item-level discount amount

• Shipping revenue

• Shipping tax revenue

• Tax revenue

As a result, Net Revenue and some other measures may change over time as the status changes from "pending" to a "shipped" or "fulfilled" status.

Depending on the payment method an order may move from "pending" to another status within one day or as log as five days.

Comparing the Source Data with Daasity's Extracted Data

Daasity pulls your Order Data from the Amazon Flat File Orders by Last Update Report because it contains the most comprehensive data.

To find this report, follow these steps:

1. Navigate to the Fulfillment Report

Login to your Amazon Seller Central portal to check the Order Data in Daasity against your Amazon Seller Central Orders data.

Navigate to Reports > Fulfillment

2. Open the All Orders Report

All Orders will Match Daasity Orders

3. Download the All Orders Report to a .CSV Spreadsheet

Download the All Orders Report

4. Compare the Downloaded All Orders Report to the Orders in your Daasity UI

Discrepancies with the Business Reports

If you are comparing the Ordered product sales metrics in the Amazon Business Reports section, you will notice there will be a slight discrepancy between the numbers in these reports and the numbers in your Daasity reports. This is because Amazon's Seller Central Business Reports do not tie out exactly with Amazon's All Orders report, which is what we use to derive all of the revenue metrics in your Daasity reports.

Amazon has acknowledged the discrepancy in their Business Reports documentation:

https://sellercentral.amazon.com/help/hub/reference/G28761

The All Orders report and the Business Reports will be very close, but they will not match exactly. Since these two sources of Amazon data do not match exactly, our reports will not either.

The reason we use the All Orders report rather than the Business Reports is the All Orders report gives you more granular information. It provides item and order level detail, whereas the Business Reports provide an aggregate view.

How to Grant Daasity Access to Amazon Seller Central

If Daasity support requests access to your Amazon Seller Central Account to investigate/troubleshoot a concern. Please follow the steps below

Click on the Gear (Settings) from your Home Screen in Amazon Seller Central

Click the Gear in top-right corner

Choose 'User Permissions' from the Drop Down

User Permissions

Scroll Down to Add New User

New User Section

Enter Daasity Information and Click Invite

Enter Daasity in Add New User Section

Use [email protected] email address

Once Daasity accepts your invitation you will be prompted to approve

Grant Access to ALL of The Reports Listed Below

Grant acces to all of these reports

• Advertising > Campaign Manager - View

• Orders > Manage Orders - View (this is so we can compare data in the reports to the actual orders)

• Reports > Business Reports, Sales Summary - View & Edit (This is so we can view the business reports)

• Reports > Fulfillment Reports - View & Edit (This is so we can download raw All Orders report CSVs to compare with the extracted data)

Return to User Permissions

User Permissions

Click Manage Permissions Next to our User

Manage Permissions

Scroll Down to Reports and Click 'View' Access for "Fulfillment Report"

Click the circle for "View" Fulfillment Reports

Scroll to the Bottom of the Page and Click "Continue"

Click Continue

Grant Access to Advertising

Return to User Permissions

User Permissions

Click Manage Permissions Next to our User

Manage Permissions

Scroll Down to Advertising and Click 'View' Access for All Advertising Reports

Advertising Reports