# Performance Reports

## Integration Overview

The Daasity Amazon Seller Central integrations utilize the Selling Partner API (SP-API) which is a REST-based API that helps Amazon selling partners programmatically access their data on orders, shipments, payments, and more.

## Integration Availability

This integration is available for:

* Enterprise

## API Endpoints

The Daasity Amazon Seller Central - Reports API - Performance Reports extractor is built based on this [Amazon Seller Central API documentation](https://developer-docs.amazon.com/sp-api/docs/what-is-the-selling-partner-api). The following endpoints are used by Daasity to replicate data from Amazon Seller Central:

* [Reports](https://developer-docs.amazon.com/sp-api/docs/reports-api-v2021-06-30-reference)
* [Performance Reports](https://developer-docs.amazon.com/sp-api/docs/report-type-values#performance-reports)

## Entity Relationship Diagram (ERD)

[Click here to view the ERD for the Daasity Amazon Seller Central - Reports API - Performance Reports integration](https://lucid.app/documents/embedded/6b3a5673-2ba8-4878-a2f2-03d6a6a0648a) illustrating the different tables and keys to join across tables.

## Amazon Seller Central Schema

The Reports API will generate files in one of three formats (CSV, XML, and JSON). A report might vary slightly for each Seller Central account and thus Daasity will dynamically create the table based on the file extracted from Amazon. Thus each table will be a direct mapping from the file output to the table with no transformation.

* [Flat File Feedback Report](#flat-file-feedback-report)
* [XML Customer Metrics Report](#xml-customer-metrics-report)
* [Seller Performance Report](#seller-performance-report)
* [Promotions Performance Report](#promotions-performance-report)
* [Coupons Performance Report](#coupons-performance-report)

### **Flat File Feedback Report**

* This report provides details on the negative and neutral feedback (one to three stars) from buyers who rated the seller's performance
* Endpoint: [Performance Reports](https://developer-docs.amazon.com/sp-api/docs/report-type-values#performance-reports)
* Update Method: UPSERT
* Table Name:\
  \[`AMAZON_SELLER_CENTRAL.GET_SELLER_FEEDBACK_DATA`]

{% hint style="info" %}
**Limitations:**

* Daasity's default request is every 24 hours.
  * To opt in for real-time or hourly requests, please reach out to <Support@Daasity.com>
* Amazon data is updated daily.
  {% endhint %}

### **XML Customer Metrics Report**

* This report provides a selection of the performance metrics data from the Seller Central dashboard including Customer Service, Fulfillment, Product Quality, etc.
* Endpoint: [Performance Reports](https://developer-docs.amazon.com/sp-api/docs/report-type-values#performance-reports)
* Update Method: UPSERT
* Table Name:\
  \[`AMAZON_SELLER_CENTRAL.GET_V1_SELLER_PERFORMANCE_REPORT`]

{% hint style="info" %}
**Limitations:**

* Daasity's default request is every 24 hours.
  * To opt in for real-time or hourly requests, please reach out to <Support@Daasity.com>
* Amazon data is updated daily.
  {% endhint %}

### **Seller Performance Report**

* This report provides the individual performance metrics data from the Account Health dashboard that is accessible via Performance -> Account Health in the Seller Central UI
* Endpoint: [Performance Reports](https://developer-docs.amazon.com/sp-api/docs/report-type-values#performance-reports)
* Update Method: UPSERT
* Table Name:\
  \[`AMAZON_SELLER_CENTRAL.GET_V2_SELLER_PERFORMANCE_REPORT`]

{% hint style="info" %}
**Limitations:**

* Daasity's default request is every 24 hours.
  * To opt in for real-time or hourly requests, please reach out to <Support@Daasity.com>
* Amazon data is updated daily.
  {% endhint %}

### **Promotions Performance Report**

* The report provides data on the sales from promotions, the types of discounts that were offered, and how many items were sold as a result of the promotions. Currently, three promotion types are supported for vendors (Best Deal, Lightning Deal, and Price Discount), and two promotion types are supported for sellers (Best Deal and Lightning Deal).
* Endpoint: [Performance Reports](https://developer-docs.amazon.com/sp-api/docs/report-type-values#performance-reports)
* Update Method: UPSERT
* Table Name:\
  \[`AMAZON_SELLER_CENTRAL.GET_PROMOTION_PERFORMANCE_REPORT`]

{% hint style="info" %}
**Limitations:**

* This feature can only be requested under the following Amazon conditions:
  * Seller has the Selling Partner Insights Selling Partner API role.
  * Vendors have the Brand Analytics Selling Partner API role and are registered in Amazon's Brand Registry.
* Daasity's default request is every 24 hours.
  * To opt in for real-time or hourly requests, please reach out to <Support@Daasity.com>
* Amazon data is updated daily.
  {% endhint %}

### **Coupons Performance Report**

* The report provides campaign-level details (total clips, redemptions) and coupon-level details (start/end date, clips, redemptions, and budget information).
* Endpoint: [Performance Reports](https://developer-docs.amazon.com/sp-api/docs/report-type-values#performance-reports)
* Update Method: UPSERT
* Table Name:\
  \[`AMAZON_SELLER_CENTRAL.GET_COUPON_PERFORMANCE_REPORT`]

{% hint style="info" %}
**Limitations:**

* This feature can only be requested for vendors with the Brand Analytics Selling Partner API role.
* Daasity's default request is every 24 hours.
  * To opt in for real-time or hourly requests, please reach out to <Support@Daasity.com>
* Amazon data is updated daily.
  {% endhint %}


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